This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


 Seasonal Flu Jabs

Seasonal Flu Clinics are now bookable for the following dates:

Rawtenstall 24 Sept 08:30 - 13:00

Padiham 01 October 09:00 - 12:00

Nelson 08 October 08:30 - 13:00

Heat Health Watch Service

Heatwaves can be dangerous, especially for the very young, the elderly or those with a chronic disease. Prolonged exposure to very high temperatures can mean the body is unable to reduce its own temperature, causing dehydration and heatstroke, which can be fatal. In particular, hot temperatures overnight make it difficult for the body to cool.

The Heat Health Watch Service operates in England from 1 June to 15 September each year, in association with Public Health England.

The Met Office forecasts day-time and night-time maximum temperatures, which are monitored regionally. When certain heat thresholds are passed, a warning is issued and sent to relevant NHS, social care, local and national government professionals, well as being displayed on our website. This enables organisations, frontline staff and individuals to take action to minimise the impact of the heat on peoples' health.

Audiology Service

The practice is currently offering a new audiology service from the Padiham and Nelson sites - ask at reception for further information. Over 55 year old can ask to be referred into the service for Free NHS hearing aids.

Patient Transport Services

we have added a link under clinics and services for patient who require patient transport services to get them to the hospital for an appointment - Patient Transport Services


Childhood Immunisations

Follow link on right side of home page and down load your personalised child immunisations due date planner to help and assist in planning when they are due and to make an appointment for your child continuing immunisation schedule.


East Lancashire Clinical Commissioning Group

Over the last 18 months East Lancashire CCG has been working alongside patients, carers and wider stakeholders like doctors and pharmacists to develop a vision for how they would like GP services to develop in future. Our vision is for GPs and partner organisations to work together more closely; to provide quality joined up care; with equal access to services wherever you live in East Lancashire. Together we came up with a simplified system to provide appointments in the practice, on the phone, online and in patients’ homes as required. Further information in document below.


When We Are ClosedNHS111_(2)

The GP Out-of-Hours Service is for anyone who requires medical advice and treatment when the practice is closed (evenings, weekends and bank holidays). The service provides urgent and immediately necessary advice and treatment from a GP or nurse practitioner to people who are unable to wait until the next day to see a GP. It is not an alternative to seeing your own GP during surgery hours. 

The service is accessed via a dedicated telephone number: 111

  • This telephone number is answered on behalf of the Out of Hours Service by a dedicated team.
  • They will ask some questions to assess the urgency of the call. You may be passed to a nurse for further assessment and advice.
  • If your call cannot be resolved by the nurse, your details will be sent electronically to East Lancashire Medical Services who will arrange for you to speak to or see a doctor. 
  • Appointments are given based on the medical urgency of your call. 
  • Not every caller needs to see a doctor, just as you don’t always see the doctor at your GP practice.

The service operates from 2 main locations:

  • The Primary Care Centre on the Royal Hospital site and St Peter’s Centre at Burnley on an appointment basis.
  • Satellite Centres are open at peak times in Hyndburn and Ribble Valley, Pendle and Rossendale.

Nurse Advice and Health Information Service

Patients are reminded that if they urgently need medical help or advice but it is not a life threatening situation they can access a 24 hours Nurse Advice and Health Information Service by telephoning NHS 111.


Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website