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 Seasonal Flu Jabs

Seasonal Flu Clinics are now bookable for the following dates:

Rawtenstall 24 Sept 08:30 - 13:00

Padiham 01 October 09:00 - 12:00

Nelson 08 October 08:30 - 13:00

Heat Health Watch Service

Heatwaves can be dangerous, especially for the very young, the elderly or those with a chronic disease. Prolonged exposure to very high temperatures can mean the body is unable to reduce its own temperature, causing dehydration and heatstroke, which can be fatal. In particular, hot temperatures overnight make it difficult for the body to cool.

The Heat Health Watch Service operates in England from 1 June to 15 September each year, in association with Public Health England.

The Met Office forecasts day-time and night-time maximum temperatures, which are monitored regionally. When certain heat thresholds are passed, a warning is issued and sent to relevant NHS, social care, local and national government professionals, well as being displayed on our website. This enables organisations, frontline staff and individuals to take action to minimise the impact of the heat on peoples' health.

Audiology Service

The practice is currently offering a new audiology service from the Padiham and Nelson sites - ask at reception for further information. Over 55 year old can ask to be referred into the service for Free NHS hearing aids.

Patient Transport Services

we have added a link under clinics and services for patient who require patient transport services to get them to the hospital for an appointment - Patient Transport Services


Childhood Immunisations

Follow link on right side of home page and down load your personalised child immunisations due date planner to help and assist in planning when they are due and to make an appointment for your child continuing immunisation schedule.


East Lancashire Clinical Commissioning Group

Over the last 18 months East Lancashire CCG has been working alongside patients, carers and wider stakeholders like doctors and pharmacists to develop a vision for how they would like GP services to develop in future. Our vision is for GPs and partner organisations to work together more closely; to provide quality joined up care; with equal access to services wherever you live in East Lancashire. Together we came up with a simplified system to provide appointments in the practice, on the phone, online and in patients’ homes as required. Further information in document below.


Practice Charter

What We Will Do For You:consultation.jpg

  • All patients will be greeted courteously
  • We will treat all information confidentially
  • We are always committed to providing the best possible service
  • We will always offer treatment and advise we believe is best
  • We will make every effort to see you promptly
  • We will try and deal with any problems or complaints swiftly
  • You have the right to see your medical records
  • The practice will information patients of available services by means of its leaflet, notice boards and website
  • The practice adheres to an equal opportunities policy

What You Can Do For Us:

  • Please treat staff with courtesy and respect
  • If possible, telephone before 10am if you require a home visit
  • To speak to a doctor, please telephone during opening hours and leave a message if the doctor is in surgery
  • Please tell us if you cannot keep your appointment as this appointment can be offered to someone else
  • Please ask if you are not sure about your treatment
  • Most delays are due to patient emergencies. Please be patient
  • Please arrive promptly for your appointment. If you arrive more than 10 minutes late we cannot guarantee you will be seen
  • If you come as an emergency, you may have to wait until booked appointments are seen
  • Please ring for test results between 2.00pm and 4.00pm
  • Many illnesses can be prevented through healthy living. Please ask for health advice and leaflets

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website