Appointments

Urgent / Same Day Appointments

Patients who have an urgent problem will always be seen on the same day. If you ring early on the day and can attend in the morning it helps us keep slots available for patients who need emergency treatment in the afternoons.
 

Appointments

Appointments may be made either in person or by telephoning the practice. You will be asked if you wish to give the reason for the appointment so that we can make sure that you are offered the appropriate personnel to manage your health needs. This is to enable us to make your appointment with the most suitable clinician, for example, blood pressure checks and smears are undertaken by the Practice Nurses.

Book appointments & order repeat prescriptions with Patient Access HERE
 

Routine Appointments

Routine appointments may be made in advance (maximum six weeks), which will enable us to offer you an appointment at a time suitable to your requirements.

If your condition is non-urgent, you can expect to see a GP within two working days, although you may have to wait longer if you want to see a particular GP. If you don’t need an appointment within two working days, you have the option to book up to four weeks in advance if this is more convenient.

If you cannot keep an appointment, please inform us as soon as possible in order that it can be re-allocated. Repeated missed appointments could lead to patient removal from the practice register.
 

Telephone Consultations

You can book to have a telephone consultation with a Doctor. When contacting the Practice, please let the Receptionist know that you wish to speak with the Doctor on the telephone and this can be arranged for later the same day.
 

Advanced Nurse Practitioners

Mrs Hazel Kneale MA, BSc(Hons), RGN, Advanced Nurse Practitioner, Independent Prescribing, Diabetes Diploma

Mrs Colette Taylor MSc, BSc(Hons), RGN, Advanced Nurse Practitioner, Independent Prescribing

Our Advanced Nurse Practitioners have undergone extensive further training to obtain their qualification. They are fully integrated into our team and work in close liaison with the doctors. They run surgeries in which they examine, diagnose, prescribe and refer as appropriate.

In addition the Advanced Nurse Practitioners run clinics for long term conditions, i.e. diabetes, heart and respiratory disease. Our Advanced Nurse Practitioners also provide telephone consultations.
 

Practice Nurse

Chronic Disease Management Clinics ie diabetes, heart disease and COPD
Cytology
Baby Immunization Clinics
Travel Vaccinations
 

Health Care Assistant

Phlebotomy Clinics
Smoking Cessation Advice
Weight Management
New Patient Health Checks
Blood Pressure Checks
Dietary Advice
Asthma checks
Well Person Clinics
 

Patients who Do Not Attend (DNA) for Appointments

A DNA (did not attend) is someone who does not turn up for an appointment nor do they ring to cancel the appointment enabling us to offer it to someone else.

We have looked at the rate of "DNA" in the practice - patients who simply fail to turn up for an appointment they have made. If you DNA you will affect someone else! Medical records are marked with an entry when patients DNA. Don’t be a DNA! Please telephone and let us know if you are unable to keep your appointment.

With the number of wasted appointments this will increase the waiting time to arrange an appointment.